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Reporting on OpenData - Five common scenarios with sample SQL

Veeva Network now enables customers to access the OpenData master database through the SQL Query Editor. You can query, analyze, and report on data from both your Network instance and...

Hierarchies Part 1: Visualizing hierarchies and health systems

A number of our customers have started going to an account-based focus where they are targeting HCOs such as hospitals, health systems and large practice networks...

Hierarchies Part 2: Rolling up sales and interactions

Market Access and analytic teams want to measure the impact their sales team is having on these health systems and networks. To do this, customers use their sales data...

Hierarchies Part 3: Managing changes in hierarchies

One of the most popular use cases we have heard is the ability to report on hierarchies in bulk. There are many use cases from different groups within organizations, but the most interesting use cases...

Hierarchies Part 4: Tying sales and interactions using hashtags

When reps are using CRM, one of the hopes from analytics and IC teams is that users are picking the right accounts when making calls. Sometimes this can be a challenge...

Veeva Network Custom Domains: Overview and Introduction

Veeva Network comes with a global out-of-the-box data model for managing customer data. This customer master data model is pre-configured and it is tailored for the needs...

Custom Domains: Data Modeling Concepts and Best Practices - Part 1

Most people that start creating custom domains in Network likely have a background either in relational databases or in other third-party MDM tools. If your background is in...

Custom Domains: Data Modeling Concepts and Best Practices - Part 2

When you create a relationship between two tables in a relational database, you just create a third relationship table that sits in the middle. In a relational database there is...

Widgets for Service Cloud: Introduction

I wanted to share some of the past experiences with embedding widgets into other applications. Some of the most common applications we see where the search widget is embedded...

Widgets in Service Cloud: Design the Search

With the search widget, you have many options to customize the look and feel of the search widget. For this post, I wanted to go through some of the options you have when designing your integration with widgets...

Widgets in Service Cloud: Downloading and Adding Accounts

Once you’ve completed designing your widget, you now need to integrate the widget with Service Cloud. The main two concepts we will go over is the download mechanism options and tagging records...

GDPR Compliance with Veeva Network - Part 1: Overview and Introduction

When I became the owner of the GDPR compliance program for Veeva Network in the beginning of 2017, I met with our legal team and several customers to go through all the data subject rights...

GDPR Compliance with Veeva Network - Part 2: Managing HCPs that opt out from OpenData

When you are a subscriber of Veeva OpenData, an HCP that uses their “right to be forgotten” against OpenData will also have an impact on your organization...

GDPR Compliance with Veeva Network - Part 3: Managing HCPs that opt out from your organization

When an HCP uses their “right to be forgotten” under the GDPR against your organization, i.e. when an HCP opts out from your organization, then Veeva Network offers you...