Address normalization
Addresses can be loaded into Network from different sources. Network uses a number of processes to ensure the validity of the address data; for example, address cleansing and data steward assessment.
When addresses are sent to downstream systems, they can be used for different purposes and each system might expect addresses to have a specific format.
To support requirements from downstream systems, Network has two address standardization options.
| Option | Details | Supported countries |
|---|---|---|
| Address lines construction | Network rules are used to reformat address components to support country requirements. | Canada, Malaysia, Vietnam, US |
| Shipping address |
Network can recalculate long addresses to ensure that the entire address is in a legible format for delivery.
Some shipping vendors limit address lines to 35 characters so any other characters are truncated by the vendor's system. This ensures that a delivery person can see enough information to deliver samples. |
Canada, US |
Supported addresses
These options are applied to locally managed addresses in your Network instance.
Enable the address options
These options are not enabled by default. Contact Veeva Support.
US and Canadian addresses
Both address standardization options are available for US and Canadian addresses.
Important: Both options normalize addresses during address cleansing, but they use different logic. Because of this, only one feature can be used in a single Network instance.
Comparison of address options
| Shipping Address | Address Lines Construction | |
|---|---|---|
| Differences |
Address lines are truncated and wrapped when they exceed 35 characters. | Address lines are not truncated or wrapped. |
| Commonalities | Street number and name are moved to address line 1. Building and organization are moved to the next available address lines. | |
| Address conditions that trigger the feature | Shipping address can be triggered for the following conditions:
Condition 1 Address verification status- Verified - Partially Verified - Ambiguous Address details populated Street number and street name. Condition 2 Address verification status- Partially Verified - Unverified - Not Verified - Overridden Character count Address lines 1 and/or 2 exceed 35 characters. |
Address verification status
- Verified - Partially Verified -Ambiguous Address details populated Street number, street name, and/or building. |
Address normalization examples
Review the following examples to understand how each feature normalizes the same address.
Example 1
| Address Line # | Current Address Lines | Shipping Address | Address Lines Reconstruction |
|---|---|---|---|
| 1 | Grand Rapids Medical Education Partners | 1000 Monroe Ave NW | 1000 Monroe Ave NW |
| 2 | 1000 Monroe Ave NW | Grand Rapids Medical Education | Grand Rapids Medical Education Partners |
| 3 | Partners |
Example 2
| Address Line # | Current Address Lines | Shipping Address | Address Lines Reconstruction |
|---|---|---|---|
| 1 | Harbor Plaza | 105 Paseo Concepcion De Gracia | 105 Paseo Concepcion De Gracia Ste 1 |
| 2 | 105 Paseo Concepcion De Gracia Ste 1 | Ste 1 Harbor Plaza | Harbor Plaza |
Example 3
| Address Line # | Current Address Lines | Shipping Address | Address Lines Reconstruction |
|---|---|---|---|
| 1 | 2801 W Kinnickinnic River Pkwy Ste 350 | 2801 W Kinnickinnic River Pkwy | 2801 W Kinnickinnic River Pkwy Ste 350 |
| 2 | Ste 350 |