Key Concepts

Veeva Network MDM is a complete, cloud-based customer master solution that combines healthcare professional, healthcare organization, affiliations and reference data, software and stewardship services in a single solution that’s seamlessly integrated with Veeva CRM and Vault CRM. This provides accurate, complete, and always up-to-date customer data within CRM.

Veeva Network MDM changes the way you interact with customer data. Benefits include:

• Request data changes in CRM by reps
• Global search from CRM
• Data is always validated, and always up to date
• Single source of information
• Provides a complete view of the HCP

About the Network MDM Overview

The sections in this overview are intended to help you begin using Network MDM quickly and easily.

They cover high-level information about key features and processes, using the following:

• Key concepts containing introductory information on the feature or process
• User roles table outlining key tasks that can be performed by each user type
• An interactive diagram to illustrate the key concepts and roles
• A video tutorial to help provide context for the feature or process

User Roles

These sections, and the rest of the online help, use the following symbols for user roles:

ST - Standard Users

DS - Data Stewards

DM - Data Managers

AD - Administrators