Data model

Cluster management

Customers can enrich addresses for additional providers and countries by adding cluster codes.

The following enhancements are available in this release.

Country support

Cluster codes are now available from IQVIA® for the following countries:

Finland
Norway
Romania
Sweden

Important: A TPA must be signed with IQVIA before this data can be used in the Cluster Management feature.

For more information, see the topic called Managing clusters.

Updated cluster codes

Updated cluster codes from IQVIA are available for the following countries:

Australia - Version 2.0
Spain - Version 5.0

To update addresses with the latest cluster codes:

In the Admin console, click Data Model > Cluster Management.
Select the country / IQVIA cluster configuration.
In the Cluster Management Details section, expand the Cluster Version field and choose the latest version.
Save your changes.
Click Refresh Addresses to run a data maintenance job to ensure that all addresses for the country have the latest cluster codes.

The new cluster version is available by default if you have the IQVIA country/provider combination enabled in your Network instance.

Malaysian addresses

Malaysian addresses are reformatted to ensure that the complete address data is sent to downstream systems like Veeva CRM and Vault.

This enhancement is enabled by default in your Network instance.

Supported addresses

Malaysian addresses are reformatted if they have been processed by Network's third party address cleansing service if the Address Verification Status field value is any of the following:

V (Verified)
A (Ambiguous)
P (Partially Verified)
U (Unverified)
NS (Not Supported)
DS (Data Steward Approved)

It applies to all addresses regardless of ownership (locally managed, Veeva OpenData, and third party managed).

Address formatting

Addresses are reformatted during source subscription jobs, on the Profile page, or in data change requests.

Malaysian addresses are reformatted with the following rule.

Address field Details

Address field	Details
Address line 1	Includes: Suite number (`sub_building__v`) building (`building__v`), street number (`premise__v`), street name (`thoroughfare__v`) Each entry is separated by a comma (,). Cannot exceed 80 characters. Otherwise, the values in the `building__v` and `thoroughfare__v` fields will move to Address line 2.
Address line 2	Includes: Dependent locality (`dependent_locality__v`) Can include the `building__v` and `thoroughfare__v` fields if they are moved from Address line 1. The number of characters cannot exceed 100. Otherwise, the value will be truncated.
Address line 3	empty

Address line 1

Includes: Suite number (sub_building__v) building (building__v), street number (premise__v), street name (thoroughfare__v)

Each entry is separated by a comma (,).

Cannot exceed 80 characters. Otherwise, the values in the building__v and thoroughfare__v fields will move to Address line 2.

Address line 2

Includes: Dependent locality (dependent_locality__v)

Can include the building__v and thoroughfare__v fields if they are moved from Address line 1.

The number of characters cannot exceed 100. Otherwise, the value will be truncated.

Address line 3 empty

Reference code country visibility

The Reference Codes page now displays the exact number of active countries for each code. This replaces the previous checkmark icon, providing a clearer view of country coverage at a glance. As always, Administrators and Data Managers can click the code to view the full list of active countries.