Accessing your Network MDM FTP site

Your Network MDM file system can be accessed within Network MDM using the File Explorer, or you can access it using a third-party FTP application.

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Use these instructions to learn how to access the Network MDM file system in a third-party FTP application.

Prerequisites

  • Your user account must have access to the FTP server. The FTP Access permission must be set to Allow or Allow Directory (for specific directories).

Access FTP

The examples in these instructions use the FileZilla® FTP client, but any FTP client can be used.

To access and store files on your FTP server:

  1. Open your FTP client; for example, FileZilla.

  2. Click File > Site Manager.

  3. On the Site Manager dialog, click New site.

  4. The new site displays under the My Sites folder. Type the name for the site; for example, your Network MDM instance name.

  5. In the right panel, provide the following information on the General tab:

    • Protocol - Choose SFTP - SSH File Transfer Protocol.

    • Host - Type the URL of your Network MDM instance; for example, verteobiopharma.veevanetwork.com (without the HTTPS protocol).

    • Port - Type 56922.

    • Logon Type: Choose Ask for Password.

    • User - Type your username for this Network MDM instance.

  6. Click Connect to save the site and log into the FTP site.

  7. In the Enter Password pop-up, type your password. Click OK.

  8. The Network MDM FTP site displays in the Remote Site section. You can open the folders to add or retrieve files.

Note: If you receive errors, ensure that your user account has FTP access. Contact your Network MDM administrator.

Follow these instructions to create a site for each of your Network MDM instances. For example, you might create sites for your Production instance and any Sandbox instances.