During a data load, address ordinals are set according to the following criteria, in order:
- Veeva-owned addresses before non-Veeva owned addresses
- Active addresses before inactive addresses
- According to type: "Professional" before "Professional and Preferred Mail" before "Mail only" before "Address"
- According to the system's survivorship rank
A ranked list of systems in order of decreasing "trust" level. (set in Source Rankings) - According to preferences defined by the incoming system
- Incoming addresses with identical criteria (that is, the same type, ordinal, rankings) are given ordinals in the order in which they are loaded.
Default ordinal
If a new address is submitted without an ordinal value, a default value of 99 is assigned. Once the change request has been processed, all ordinal values for that record, including the new one, are re-evaluated and updated if required. For example, if there are three addresses with 99 as an ordinal ranking, Network re-ranks the addresses so that they have unique values. If addresses are sorted outside of Network, the source rankings are not changed.
Veeva OpenData records
Ordinals for customer-owned addresses on Veeva OpenData records are numbered immediately after the highest ordinal value for Veeva OpenData addresses.
Veeva OpenData addresses are sorted within each OpenData instance using the same rules that are applied to customer-owned addresses. Consequently, Veeva OpenData customers benefit from unique and sequential address ordinals for Veeva OpenData addresses. This applies to all Veeva OpenData addresses except for US Veeva OpenData addresses, which are sorted and ranked outside of Network.
Note: Criteria that do not apply in a given situation are skipped.