Vault CRM license DCRs

DCRs from Vault CRM to add or update license data are properly mapped between Vault CRM's license fields and Network's license object.

License mapping

In Vault CRM, licenses are stored as fields on the Address object; in Network, licenses are a separate object.

When address DCRs from Vault CRM include new or changed licenses, the integration maps the license data to the License object in Network. After the DCR is processed in Network, the updated license data is applied to the appropriate addresses in Vault CRM.

This is the same way that License DCRs are mapped for Veeva CRM. It is now supported for Vault CRM.

Supported licenses

License Type Address Fields Allowed for DCRs in Vault CRM Applied to Addresses in Vault CRM
State License license__v
license_expiration_date__v
Applied to all addresses for that state on the record

CDS License

cds__v
cds_expiration_date__v
Applied to all addresses for that state on the record
DEA License dea__v
dea_expiration_date__v
Applied to specific address (HCP)
State Distributor License (Ohio TDDD) state_distributor__v
state_distributor_expiration_date__v
Applied to a specific address (HCO)

These mappings are automatically configured in the Network Bridge. The mappings cannot be changed.