25R1.1 Maintenance Releases

The items listed below were added in the 25R1.1 release cycle and contain maintenance items from the 25R1.1 release and future releases as they become available. These items consist of corrections and enhancements to existing functionality.

25R1.1.2 (June 20, 2025)

Massachusetts Controlled Substances Registration (MCSR) license updates

Massachusetts has revised its medical sampling regulations. Now, a single Massachusetts Controlled Substance Registration (MCSR) license can cover all practice addresses for an HCP within the state. Previously, a separate license was required for each location.

To support the updated state guidance, the Network - CRM integration will add an HCP's MCSR license to their Massachusetts addresses that do not have a license.

This update makes it easier to sample more HCPs across Massachusetts while ensuring compliance with state guidelines.

Supported integrations

This change is applied to the Network bridge (data subscription) with Veeva CRM and Vault CRM.

Updates for Network Account Search and DCR Account Import will be supported in a future release.

Enable this enhancement

This enhancement is enabled by default in your Network instance.

Multiple MCSR licenses

If an HCP has multiple MCSR licenses, one of the licenses will be applied to their Massachusetts addresses without a license.

The MCSR license that is used will be determined using the following criteria (in order):

  1. active license

  2. license with the most Drug Schedules (to allow the most products to be covered)

  3. license with the farthest expiration date

Example

In this example, an HCP practices at four Massachusetts addresses. Only two of the addresses have MSCR licenses.

Current behavior

When the Network bridge runs, the Network Address and License are mapped to the CRM Address. Only the two CRM Addresses are populated with their linked MCSR licenses.

New behavior

Now, when the Network Bridge runs, the MCSR license that best fits the criteria is populated on the HCP's active Massachusetts addresses that do not have an MCSR license.

In this example, the active MCSR license with the most drug schedules is populated on the addresses that did not have an MCSR license.

 

Maintenance items

This patch fixes the following issues for existing functionality.

Category Description
Vault CRM integration Add requests submitted from Vault CRM are processed in Network but contain errors In Vault CRM. This happens when different API names are used for the external ID field for the Account, Address, and Child Account objects in CRM
Search results In some situations, the Profile Preview does not display correctly for search results.