Data change requests

Master data disclaimer

For compliance, you must now confirm that the new information you are submitting in a data change request was not sourced from another master data provider. This ensures that data that you license from another provider is not shared with another master provider.

The following message displays when you submit a change to a mastered field on a mastered record.

Disclaimer

I confirm that the information I am submitting is based on my personal observations, research or interactions with an HCP/HCO, and is not based on any information my company licensed from another data provider.

This enhancement is enabled by default in your Network MDM instance.

Impacted records

The confirmation applies to records owned by the following master data providers:

  • Veeva OpenData

  • IQVIA® OneKey

  • Other third-party data providers

Required confirmations

The disclaimer displays only when you submit a change to a mastered field that is routed to a master data provider.

Record Owner DCR Fields Confirmation Required?
OpenData OpenData Yes
OpenData OpenData and Custom Yes
OpenData Customer No
Third Party Third Party Yes
Third Party Third Party and Custom Yes
Third Party Custom No
Locally managed Custom No

Supported DCRs

  • Add Requests

  • Change requests

Confirming the DCR data

When you submit a change on a mastered record, the confirmation displays when you apply the change. You must confirm when you submit an add or change request through the following methods:

  • Profile page

  • Network widgets (Search, Profile, Hierarchy Explorer)

Example DCR submitted from the Profile page

On the Profile page, the confirmation displays on the Apply Change Request dialog.

Select the checkbox to confirm that the data did not originate from another data source. The Apply button is not active until the confirmation is applied.

Send to OpenData

Local data stewards must confirm that they are not including third-party data when they send a record to OpenData to start mastering.

The Send to OpenData button is not active until the confirmation is applied.

Change Request API updates

The Change Request API contains a new parameter to identify the master data confirmation:

  • source_verified

Integration users should submit DCRs with the source_verified parameter to confirm that data in the DCR is not from another data provider.

Supported values

Value Outcome
true The DCR is routed to the appropriate master to be processed.

Note: If the source_verified value is not defined, the DCR outcome is the same as true. However, it will not be logged in the Task Audit Log because there is no value.

false The DCR on existing master managed fields are auto-rejected.

If Review Rejections is on (Workflow Settings), a new add request or new sub-object is routed to local data stewards.

API version

The source_verified parameter is supported for Network API version 39. If the parameter is used in earlier API versions, it is ignored.

Example request

POST https://my.veevanetwork/api/v39/change_request?source_verified=true

Example response

Logs

Administrators can track the master data confirmation responses using the Task Audit History (Logs).

A new Action Type is created to identify the response for all DCRs.

ActionType Message
RouteToLocal Source not verified. Route to local stewardship.

Example