Subscriptions

Job error logs

25R2

Administrators can now define the FTP path for subscription error logs. For example, in a source subscription configuration, you can define a custom path for the logs and Network will create the folders in FTP when the subscription runs.

Previously, errors logs were available on the root level only.

Defining a custom FTP path enables you to give users with limited FTP access the ability to retrieve logs.

This enhancement is enabled by default in your Network instance.

Supported subscriptions

  • Source subscriptions

  • Data maintenance subscriptions

Define a custom log folder

  1. Open an existing source subscription or data maintenance subscription.

  2. In the Settings section, select Job Error Log option.

  3. The Export to Network FTP Path label displays. Choose where the error log should be created.

    • Default - The error log is created in the logs directory on the root level with the following folder structure: logs/<system name>/<subscription name>.

      Example

      The error log for my_source_subscription for the HUBB system is automatically created in logs/HUBB/my_source_subscription.

    • Custom - Define the path for the error log.

      Example

      Define the custom job error log path as HUBB/logs. When the subscription runs, that directory is created in your Network FTP and the error log is placed in the folder.

      When you save the subscription, the folder will be validated.

      If the folder does not exist, it will be created in the top level of your Network FTP.

User access to custom log folders

Defining a custom folder for job error logs enables you to give users who need limited FTP permissions access to the logs.

Example

An Integration User needs access to files only for a system called HUBB.

Administrators can provide access to the HUBB folder in the Network FTP.

  • On the user account, set the FTP Access permission to Allow Directory and specify the HUBB folder.

However, any job error logs for the HUBB system are, by default, in the log folder on the FTP root level.

By defining the custom folder, HUBB/logs, for the subscription error logs, the Integration User will also have access to the error logs.