Data privacy

Data privacy opt out (24R1.1)


Veeva OpenData now manages HCP opt outs for the following 23 countries in the Latin America region:

  • Argentina (AR)
  • Bahamas (BS)
  • Barbados (BB)
  • Bermuda (BM)
  • Bolivia (BO)
  • Cayman Islands (KY)
  • Chile (CL)
  • Colombia (CO)
  • Costa Rica (CR)
  • Curacao (CW)
  • Dominican Republic (DO)
  • Ecuador (EC)
  • El Salvador (SV)
  • Guatemala (GT)
  • Honduras (HN)
  • Jamaica (JM)
  • Mexico (MX)
  • Nicaragua (NI)
  • Panama (PA)
  • Paraguay (PY)
  • Peru (PE)
  • Trinidad and Tobago (TT)
  • Uruguay (UY)

Two data model fields have been enabled for these countries for the HCP object:

  • data_privacy_opt_out__v

  • data_privacy_opt_out_date__v

Records that are opted-out by Veeva OpenData do not display and cannot be accessed in downstream systems. This ensures data privacy for opted-out HCPs to satisfy regional regulatory requirements.

This enhancement is enabled by default in your Network instance.

Opted-out countries

To review the list of opted-out countries, in the Admin console:

  1. Click Data Model > Data Domains and choose the Customer Master domain.

  2. Select the Health Care Professional object and find the data_privacy_opt_out__v field in the Fields section.

  3. Click the field to review the list of opted-out countries that are managed by Veeva OpenData.