Updating repointed Parent HCOs

AD
DM

When required, Veeva OpenData changes the parent in a ParentHCO relationship to a new HCO. This might result in relationships pointing to Parent HCO records that do not exist in your Network instance.

To ensure that ParentHCO relationships are complete, select the Download repointed Parent HCOs option in your OpenData country subscriptions. Parent HCO records will be downloaded even if they do not meet the OpenData subscription filters or working set.

Supported OpenData jobs

Repointed Parent HCOs are downloaded during the following actions:

  • Add requests

  • Change requests

  • Sync with OpenData

  • Download from OpenData

  • Ad Hoc Download

Repointed Parent HCOs are not downloaded when OpenData country subscriptions run.

Example

If your Veeva OpenData subscription filters or working set are defined to only download Veterinary HCOs, but a relationship has changed so an HCP now has a Parent HCO that is a General Hospital, the General Hospital will be downloaded to your Network instance so you receive the latest relationship data.