Configure Concur with multiple Network MDM instances

Organizations with a global SAP Concur environment can now connect seamlessly to multiple regional or business-specific Network MDM instances.

Administrators can share the Concur credential between Network MDM instances using different Concur attendee types. This centralizes your expense management system but allows users to search and download HCP data from their specific Network MDM instance.

Process

Configure the Concur Connector on each Network MDM instance.

Important: On the new instance, create the Concur credential and share the Authorization Code with the Network MDM instance that is already connected to Concur. When you create the new Concur credential, complete only steps 1-5 in the SAP Concur credentials topic. Do not log into the SAP Concur App Center (steps 6-14).

Share Concur credentials

After you establish one Concur connection, you can share the credentials to a Concur connection on another Network MDM instance.

New Concur credential

On the instance with the new Concur connection, copy the activation code.

  1. In the Admin console, click Settings > External Credentials.

  2. Open the Concur credential and copy the Activation Code.

  3. Provide the copied activation code to the Network MDM Admin with the existing Concur connection.

Existing Concur connection

Add the shared activation code to the Concur credential on the second instance.

  1. Open the Concur credential and click Share Connection.

  2. In the Share Connection dialog, add the activation code from the Concur credential on the first Network MDM instance.

  3. Click Share.

    A confirmation message displays that the connection is shared with the SAP Concur URL from the first Network MDM instance.

    The URL field is now populated.

  4. Click Test Connection to ensure the connection is valid.

The Concur credential is updated on both instances. The Shared Connection field displays and links to the URL of each other's Network MDM instance.

Logs

Administrators can track the sharing of Concur credentials from the System Audit Log. To quickly find the Concur events, filter the log using the ConcurConnector object type.

The following events are tracked for each instance.

Instance that shared the credential

  • Successful share connection

    • Property: AuthorizeShareConnection

    • NewValue: Yes

  • Credential is updated with the shared instance

    • Property: SharedConnection

    • NewValue: <instance DNS> (<instance number>)

Instance that received the shared credential

  • Credential is updated with the shared instance

    • Property: SharedConnection

    • NewValue: <instance DNS> (<instance number>)